Important Information - T500 Boiler
We have been experiencing a fault with our T500 boiler. Although the percentage of this fault found is on as little as .084% of boilers, safety of our customers always comes first. The concern is the brass nut which was originally used to hold the tap in place. We have found that the brass nut has the potential to become brittle if knocked during storage or usage. This means that there is a small chance the tap could fall off.
If you have a boiler that was purchased before October 2012, PLEASE EMAIL US ON email@example.com providing your address, as we have stainless steel nuts available to send out to you so you can replace this.